Shipping policy

Shipping Policy & Information

At Helm of Banarasi, we take great care to ensure that your orders are packed securely and delivered to you on time. Our goal is to make your shopping experience smooth, reliable, and worry-free—whether you’re ordering from within India or overseas.

Order Processing Time

Once your order is placed and payment is successfully confirmed, we begin processing it with care.

  • Orders are usually dispatched within 6–8 business days, excluding weekends and public holidays.

  • If a specific delivery date has been agreed upon at the time of order confirmation, shipping will be done accordingly.

Shipping Methods & Delivery

Domestic Shipping (Within India)

  • Orders within India are shipped through registered domestic courier partners and/or Speed Post.

  • Estimated delivery time is 6–8 business days from the date of dispatch.

International Shipping

  • International orders are shipped using registered international courier services and/or International Speed Post.

  • For assistance with international shipping, we request that customers contact us at 9580476958 before placing the order.

  • Estimated delivery time is 6–8 business days, subject to customs clearance and courier company guidelines.

Please note that delivery timelines are approximate and may vary due to factors beyond our control, such as courier delays or customs procedures.

Shipping Charges

Shipping charges are calculated based on the weight, size, and delivery location of your order.

  • The final shipping cost will be clearly displayed at checkout before you complete your purchase.

  • Any ongoing free shipping or promotional offers will be communicated on our website from time to time.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Please allow some time for the tracking information to be updated by the courier service provider.

Delivery Information

  • Orders are delivered to the shipping address provided during checkout, so we recommend verifying that all details are accurate.

  • A delivery confirmation will be sent to your registered email ID once our service is completed.

  • After dispatch, Helm of Banarasi is not responsible for delays caused by courier companies or postal authorities.

Shipping Restrictions

We do not ship items that are restricted, prohibited, or banned under applicable laws or courier service regulations.

Taxes, Duties & Customs (International Orders)

  • For customers within India, GST will be charged as applicable.

  • For international orders, any customs duties, taxes, or additional charges levied by the destination country must be paid by the customer.

  • Helm of Banarasi is not responsible for customs-related delays or charges. Customers will be informed if customs duties are applicable.

Important Information

  • Order cut-off times are indicative and do not include delays due to payment authorization.

  • We ensure that all orders are handed over to the courier company within 6–8 business days.

  • Once dispatched, orders cannot be redirected or modified.

Customer Support

If you have any questions or need assistance regarding shipping or delivery, feel free to reach out to us:

📞 Phone: 9580476958
📧 Email: helmofbanarasi@gmail.com

Thank you for shopping with Helm of Banarasi. We truly value your trust and look forward to serving you again